We apologize for the inconvience. Let us know how we can help you if you have issue with your order. QUALIFICATIONS FOR A RETURN/REPLACEMENT INCLUDE: Missing pieces, broken products due to delivery carriers, defects in clothing etc. REFER TO terms and conditions for jewelery item infomation.

Contact us within 30 days of your purchase to receive a refund or replacement. Note: SUBMIT INQUIRY AS SOON AS POSSIBLE SO WE CAN HELP YOU WITH YOUR ORDER.

*NOTIFY US ONCE YOU RECEIVE THE ITEM FOR A FASTER RETURN PROCESS. CLICK THE CONTACT LINK *Feel free to email us at herbqueens@gmail.com for more info. *

Please make sure you contact US AT http://www.hqonlinestore.com/returnsexchanges Thank you!